Previous role as a senior manager for Hertfordshire County Council (2003 – 2010)

‘Louise worked for me for 6 years when I was an Assistant Director within Hertfordshire’s Adult Care Services. She was in a senior role, as the Project Manager responsible for our programme to modernise day services for people with learning disabilities, moving services out of large institutional settings to more integrated, community based settings, and providing people with disabilities the opportunity to live more independent lives within their local communities. She also initiated and supported the development of many innovative partnerships between the department and third sector organisations, as well as with community arts and leisure services.

Louise has many skills that I believe will be important in her work as a freelance writer and copy-editor.  She is able to manage her time effectively and to work on her own initiative, an absolute requisite for her role as a project manager.  She is able meet deadlines, and manage the competing priorities of a large, complex programme of work.  She regularly wrote and contributed to the production of reports, documents and other communications materials for consideration by a range of audiences, from service users to elected members, and she is able to convey messages clearly both orally and in writing.

Louise is an open and caring person who is serious and passionate about her work.  She is a person who reflects on her goals and, once she has chosen her direction, works resolutely to achieve these. 

I consider myself very lucky to have had Louise working as a member of my senior management team, and I have no doubt that she will bring the same qualities and skills to her freelance career.  I am happy to commend her without hesitation, and wish her every success.’


Cathy Kerr – Director of Adult and Community Services, London Borough of Richmond upon Thames